Data Protection

Ubaje's Privacy Policy —
Your Information Is Safe With Us

Ubaje treats the protection of your personal data as its highest priority. This Privacy Policy clearly sets out what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
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How We Protect Your Information

The Core Pillars of Ubaje's Privacy Protection

Encryption Protection

All your personal information and financial transactions are protected with 256-bit SSL encryption — your data stays safe from unauthorized access.

No Data Sales

Ubaje never sells your personal data to third parties. Your data is used solely to improve our services.

User Controls

You can view, update, or request deletion of your information at any time. Your data, your control.

Secure Servers

Our servers adhere to the highest security standards, with regular security audits and updates to ensure your data stays protected.

Cookie Transparency

We are fully transparent about which cookies we use and why. You can manage your cookie preferences at any time.

24/7 Support

For any privacy questions or concerns, our support team is available 24/7 to help.

Ubaje's Privacy Commitment

We believe your personal data belongs to you alone. Ubaje upholds this principle — your data will never be shared without your permission and will never be sold. This is not just a promise; it is built into every process we follow.

By using the Ubaje platform, you consent to this Privacy Policy. Feel free to contact us with any questions.

1Introduction & Policy Scope

Welcome to Ubaje. Your privacy is our highest priority. This Privacy Policy explains how Ubaje collects, uses, and safeguards your personal information.

This policy applies to the ubaje.biz website and all related services. By using our platform, you agree to this Privacy Policy.

Ubaje is a trusted betting platform for Bangladeshi users. We treat every user's personal information with the utmost care and are fully committed to keeping it safe.

2What Information We Collect

Ubaje only collects data that is genuinely necessary to deliver our services. Collecting unnecessary information goes against our policy.

Data Type What We Collect When Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email, phone number, address At account registration
Financial Information Payment methods, transaction history On deposits & withdrawals
Device Information IP address, browser, device type Automatically on every login
Usage Data Betting history, preferred games, session duration While Using the Platform
  • We never store your password — only an encrypted hash is kept.
  • Full credit/debit card numbers are never stored on Ubaje's servers.
  • No additional data is collected without your consent.

3Purpose of Data Use

Ubaje uses your information solely to provide you with a better experience. The purpose behind each use of your data is clearly outlined below.

  • To complete the account creation and verification process.
  • To securely process financial transactions and prevent fraud.
  • To offer you bonuses and promotions tailored to your preferences.
  • To provide customer support and technical assistance.
  • To meet legal obligations and share information with regulatory authorities where applicable.
  • To ensure platform security and monitor suspicious activity.
  • To promote responsible betting and support players experiencing gambling-related issues.

Ubaje does not share your information with third parties for marketing purposes. You can opt out of promotional emails at any time.

4Data Sharing & Third Parties

Ubaje does not sell your personal data. However, there are limited circumstances where sharing certain data may be necessary — these are clearly outlined below.

  • Payment Processor: Necessary information is shared with Mobile Pay, Nagad, or your bank to process transactions.
  • Identity Verification Service: Your information may be shared with authorized identity verification providers for KYC purposes.
  • Law Enforcement: We may be required to disclose information under a court order or valid legal process.
  • Technology Service Provider: For platform operations such as cloud services — all bound by contract with us.

Outside of the cases above, Ubaje never shares your information with third parties. If you have any concerns, please get in touch with us.

5Cookie Policy & Tracking

The Ubaje website uses cookies to enhance your experience. Cookies are small data files stored in your browser.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security, and core site functionality Deleted at end of session
Functional Cookies Remembering language preferences and user settings 30 days
Analytics Cookies Understanding site traffic and usage patterns 90 days
Marketing Cookies To show you relevant promotions and offers 1 Year

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

6Data Retention & Deletion

Ubaje retains your data only for as long as required to deliver our services and meet legal obligations. Certain data may be kept for a defined period even after your account is closed.

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: retained for up to 5 years as required by law.
  • KYC documents: retained for up to 3 years after account closure.
  • Cookie and session data: automatically deleted once the designated period expires.

After the applicable retention period, your data is securely deleted or anonymized.

7Your Privacy Rights

As a Ubaje user, you have several important rights over your own data. We are committed to respecting those rights at all times.

Right to Access

You have the right to access any personal data we hold about you.

Right to Rectification

You may request corrections to any inaccurate information we hold about you.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Data Portability

You can request a copy of your data in a specific format.

Right to Object

You may object to the processing of your data under certain circumstances.

To exercise any of these rights support@ubaje.biz Contact us by email. We will respond within 30 days.

8Children's & Minors' Privacy

Ubaje strictly does not serve anyone under the age of 18. We do not knowingly collect any personal data from minors.

If it is found that a minor has registered an account on Ubaje, that account will be immediately closed and all collected data will be permanently deleted.

Parents or guardians with concerns about a child's account should contact our support team immediately.

9Security Measures & Technology

Ubaje follows industry-leading standards to protect your data. Our security framework is multi-layered and regularly updated.

  • 256-bit SSL/TLS encryption — all data transfers are fully secured.
  • Two-Factor Authentication (2FA) support.
  • Server-level firewall and intrusion detection systems.
  • Regular security audits and penetration testing.
  • Automatic alerts for suspicious login attempts.
  • Data backup and disaster recovery planning.

Please note, however — no system on the internet can guarantee 100% security. Keep your password strong and never share it with anyone.

10Policy Changes & Updates

Ubaje may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or an in-platform notification.

Continuing to use the platform after any changes means you accept the updated Privacy Policy. We recommend checking this page regularly.

  • You will be notified 30 days before any major changes.
  • For minor changes, only the update date at the top of the page will be revised.

11Privacy Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated Privacy Team.

Email us for privacy-related requests: support@ubaje.biz — We will respond within 30 business days.

We take every privacy-related request seriously and do our best to resolve it as quickly as possible.

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Your data is safe — join Ubaje today

Your personal data is protected with the highest level of security at Ubaje. Register with confidence and enjoy the best betting experience in Bangladesh.

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